Computer Systems Officer, Qld Dept of Education

My current role is Directory Services Management within Information Security Services. This involves monitoring and reporting on a range of indicators to ensure the identity and access management systems are functioning optimally

I manage the digital certificates used to secure communication for the identity and asccess control servers.

I represent the IAM Manager on the Change Committee by providing advice when necessary and reporting on change activities related to IAM

I manage operating system and software patching for critical IAM systems that are not part of the automatic patching routine.

I am the Project Manager for SSO Federation projects that involve IAM.

I seek out information on current technologies that might affect IAM and report to the IAM Manager as necessary.

Previously I had an role in IAM Operations and I have experience with all aspects of Identity and Access Management within the Department of Education.

Reporting to: Manager, Identity and Access Management.

Systems Technician, Education Queensland.

My duty statement included: Participate in and be a member of a service team ensuring that the team provides a high level of service and issue resolution in line with agreed performance standards

Ensure that agreed levels of regional service are maintained and contribute to the ongoing development of standardised processes required for the provision of technical support.

Install and maintain systemic management and educational delivery systems in accordance with departmental information standards and policies.

Provide expert technical advice and support on the selection, procurement and installation of new hardware and software, and as well as the enhancement of existing systems.

Advise on, communicate, apply and monitor the implementation of departmental information standards and policies within the region.

Participate in service level and work practice reviews.

Maintain technical proficiency and skills.

Reporting to Regional Technology Manager

Senior Technical Officer, Information Technology Services Centre, Australian Defence Force Academy

Major Duties: Supervise ITC hardware maintenance staff and contractors.

Develop and supervise ITC hardware maintenance programs within a negotiated budget allocation.

Provide expert advice on ITC hardware acquisition, integration and standardisation.

Maintain and control ITC hardware inventory.

Design and manage major network infrastructure projects.

Manage campus wide building access control system.

Represent the ITSC as a delegate to external committees and organisations.

Reporting to ITSC Manager